Google recently announced that they are sunsetting Universal Analytics (UA), also known as Google Analytics 3 (GA3), and that users will be forced to switch to Google Analytics 4 (GA4) by July 2023. After that date, UA will be cut off.
Because Google Analytics 4 is an entirely new analytics product, this change is causing issues in the widely deployed UA world and presents a major challenge for GA implementers and end users.
Many publishers and content marketers are actively researching the implications of this change—how it will impact their analytics ecosystems, their workflows, and ultimately their businesses. Some are considering other analytics solutions that better fit their needs as content-focused organizations.
This post will cover common questions regarding the sunsetting of UA, including the differences between UA and Google Analytics 4, the necessary steps for migrating to Google Analytics 4, the problems people are encountering with the Google Analytics 4 product and migration, and the benefits of a content-first approach to analytics.
- What is Google Analytics 4?
- How is Google Analytics 4 different from Universal Analytics?
- Common challenges with Google Analytics 4 and the required migration
- Should I use Google Analytics 4? Our take
What is Google Analytics 4?
Google Analytics 4 is the new name for Google’s App & Web analytics platform. It’s the newest version of GA, replacing UA, which will be completely deprecated by July 1, 2023. Before then, UA users must migrate to Google Analytics 4, creating a brand new analytics property. All new GA users will be using Google Analytics 4.
History of Google Analytics 4
In 2012, Google introduced a new tagging setup called Universal Analytics, which became popular quickly as a simple upgrade from the historical GA. They also introduced a second product in the analytics space called Firebase, which focused on instrumenting mobile apps.
Google eventually brought UA and Firebase together to allow for website channel tagging and app tracking. This merger of tracking approaches, originally called App + Web, is now branded as Google Analytics 4.
How is Google Analytics 4 different from Universal Analytics?
From a look and feel standpoint, Google Analytics 4 is similar to UA at a very high level, which you can see from the screenshots below. On the surface, many things look similar—the color scheme and the sidebar—but the architecture and functionality of the two products are completely different.
In Google Analytics 4, some functionality is gone while some is revised, and even the labels in the sidebar and UI are different. Importantly, “views” are gone—which, for many people, was the most accessible way to use Google Analytics. Google Analytics is more difficult now without this metric.
Events replace session-based data model
The major architectural change between UA and Google Analytics 4 is switching from a session-based data model to an event-based one.
When Google created UA, they made an architectural decision to build the whole data tracking model around the idea of a “session.” But in Google Analytics 4, that has changed completely. Now, the focus is on the concept of a “user” and then any number of associated “events.” Sessions are something users have to derive after the fact.
There are even separate events for things like pageviews or custom conversion actions. That means users will have to tag and implement all of those events manually with the new Google Analytics 4 tagging structure to center their whole tracking model around users and events.
Why are they switching to an events-based model? Pressure in the European Union (specifically GDPR) is speculated as a major reason.
Engagement time replaces bounce rate
Due to this architectural shift to an event-based data model, rather than Users, Sessions, and Session Duration being the core metrics, Google Analytics 4 now focuses on Users, Events, and Engagement Time.
Consequently, the bounce rate metric is being retired in favor of engagement time—GA’s new measure of active audience engagement. Engagement time aggregates the time users spend actively engaged with web pages.
Real-time data is unavailable
Real-time tracking in Google Analytics 4 is extremely limited compared to UA’s—showing data from the “last 30 minutes” at best. There is no focus on real-time reports or APIs in Google Analytics 4, so users will have to build that functionality themselves atop BigQuery and PubSub in Google Cloud.
Mobile tracking is supported
iOS and Android tracking is supported in Google Analytics 4 via a new feature called Data Streams. It leverages Google’s dedicated mobile development platform, Firebase, which they have rebranded as Google Analytics for Firebase.
More focus on Google Tag Manager
The new event-based data model in Google Analytics 4 and the required reimplementation is forcing users to rely even more on Google Tag Manager (GTM) to manage their tags. Here’s more information on tagging your site for Google Analytics 4 with GTM.
Common challenges with Google Analytics 4 and the required migration
The sunsetting of UA and the forced migration to Google Analytics 4 is causing major headaches for GA users and implementers.
Extensive reimplementation is required to set up Google Analytics 4
Getting Google Analytics 4 set up requires a lot of extra work because of the architectural changes. For example, a pageview event is not automatically labeled as a pageview event. It would be a generic event that users must tag manually as a pageview.
With Google Analytics 4, it takes a lot of thought and effort to set up a site to measure meaningful things. And to do that consistently over time, maintenance becomes an important but time-consuming requirement. Google Analytics 4 users will be forced to dual tag and retag their sites, reimplement all conversion events, and redo all reports, API integrations, and SQL integrations.
Losing historical data
The shift from a session-based to an event-based data model in Google Analytics 4 also means that users lose access to all of their historical reports and data along with everything else they had in GA3—even things like API integrations (Slack, Google Sheet, etc.) and Backend SQL-based queries.
Even if they dual-tag soon, Google Analytics 4 users won’t be able to access data from more than a year ago. As Google Analytics 4 is an entirely new product with different architecture, users can’t import UA historical data because the data tables don’t connect to each other.
Historical data in Google Analytics 4 only starts from the point a site is retagged, so as of July 1, 2023, users will likely have less than 12 months of historical data. If it’s a last-minute retag, there may be only a few months of historical data.
This is problematic because readership is highly impacted by seasonality. For example, the holiday season has entirely different patterns and trends compared to the beginning of summer. Being able to compare apples-to-apples with robust historical data is necessary for accurately benchmarking your content performance. Not having that type of historical data is creating a major blind spot for content teams.
AMP is not supported
Another issue with Google Analytics 4 is that it does not support AMP, otherwise known as Accelerated Mobile Pages. This is a web format Google created, but it doesn’t work smoothly with Google Analytics 4 at this point. (Some users are confused why Google isn’t supporting their own products.)
Not every site is using AMP, but many are and it can account for a significant percentage of traffic, especially search traffic. Losing visibility into that audience is creating another major blind spot for many publishers and, of course, that can have detrimental effects.
Making decisions based on partial understandings of your audience and how they’re engaging with your digital products can easily lead you in the wrong direction.
Google Analytics 4 still isn’t content analytics
Data in and of itself is not valuable. What’s valuable is having data that is accessible to a broad number of people that need it to inform decisions they’re making on a day-to-day or strategic basis. The person generating the insight and acting on it should ideally be the same.
The architectural changes with Google Analytics 4 and the shift of focus away from sessions and pageviews not only creates a ton of work for implementers and end users, but it also moves Google Analytics 4 even farther away from being a valuable solution for content professionals.
Getting GA set up correctly to display data in user-friendly views was never easy, but Google Analytics 4 is even less user-friendly for teams at content-focused organizations.
This is a marker of where Google is focusing their time and energy, and what segments of the market they’re valuing. Right now, it’s clear they’re not building products for publishers, content marketers, and people who are engaging with content and audiences on a daily basis.
Should I use Google Analytics 4? Our take
Google Analytics has always existed as a free web analytics tool, but it has never been a content analytics solution. Content analytics is a distinct form of analytics for content creators, content marketers, and content strategists—people who post blogs and articles to drive real ROI for their business.
Don’t get rid of Google Analytics if you’re comfortable with it. But it can’t be your be-all and end-all of day-to-day reporting and actions onsite.
Your data scientists will still use Google Analytics 4 to collect data and then send it into their BI tools (Big Query, for example). And it’s still great as a commodity provider for third-party integrations on your marketing programs around AdWords. Just remember that you’ll be missing a unified view around content, audience, and conversion.
Re-published with kind permission of Parse.ly, the insights company that empowers media owners to understand and improve digital audience engagement through data